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Outschool Balances

Understanding alternative payment methods you can use on Outschool

Updated over a week ago


Balances from your Outschool Transaction page can be used towards the purchase of classes. Any available balance will be automatically applied to eligible classes at the point of purchase.

Outschool Balance

Your Outschool balance on your Transaction page represents Outschool Cash, credits, gift card balances, and access to any pre-approved funds from an organization, such as a school, employer, or community organization, that have been delegated to an Outschool account (usually your main parent account).

Funds that are provided by sponsoring organizations are subject to the availability of organization funds and may be revoked at any time.


From time to time, Outschool may offer promotional programs for customers. The Parent Referral Program allows you to earn Outschool credit as you promote Outschool to your networks, and as your networks start to take classes on Outschool. You may also see ways to apply coupons to your purchases, including Outschool marketing promotions and educator-specific discounts. Credit earned under these programs may have specific terms, please consult applicable program rules for more information.

Frequently Asked Questions

Where can I view my balances?

Your balances can be viewed within your Outschool account, at the top of your Transactions page.

Can I still cover the difference if the class costs more than what I have in my balance?

Yes, you can make any remaining payment not covered by you balance or promotion with your credit card. We will ask for your credit card information upon purchase, and you can adjust your card on file at any time.

In general, can I combine balances and promotions together during purchases?

Some balances and promotions may have restrictions which will be listed on the Transaction Page. If the balance or promotion does not have any restrictions then they can be combined and will apply so long as they are active on your account.

When making a purchase on Outschool, pricing offers are discounted from your total purchase price in the following order: first coupon codes, then available credits, Outschool Cash, and finally gift card funds. Any remainder needed to cover your purchase will charge to your credit card.

How do balances work with Outschool’s subscription offerings, Ongoing Classes and Groups?

You can sign up for both an Ongoing Class and a Group using available balance. Once you are subscribed to an Ongoing Class, your balance will apply to weekly subscription payments until it is depleted, at which point your credit card will be charged. While subscribed to a Group, your balance cannot currently apply to monthly subscription payments. After the first charge, subsequent monthly payments will be charged to your credit card.

Why do I need to input my credit card when I have a balance to cover the cost of class?

If you are enrolling in an Outschool class for a learner under the age of 13, you’ll be asked to enter your credit card information for the limited purpose of providing identity verification. In other words, your use of a credit card serves as proof that you are the learner’s parent or guardian. We will not charge your credit card until your purchases exceed the amount of applied pricing offers.

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