Outschool's mobile app makes it easy for both parents and learners to stay connected on the go. With the app, you can manage class schedules, join live video meetings, send messages to teachers, and stay updated from your phone or tablet.
Supported Devices & Requirements
To access Outschool on your mobile device, we recommend downloading our free app from the appropriate app store:
Please refer to the app store listing for the most up-to-date device and operating system requirements.
Logging In
There are two ways to log into the mobile app:
Parent email and password: You can view and manage all learners associated with your parent account, including their individual schedules, messages, and enrollments.
Learner email: If a learner's login was created on the web, the learner can log in directly to see their classes.
Enabling Notifications
Upon logging in, you’ll be prompted to enable notifications. These include:
Class reminders
Classroom announcements
Classroom comments
Teacher messages
You can adjust these settings anytime via your device's notification settings.
Navigating Learner Profiles
After logging in, tap a learner to view their:
Upcoming class schedule
Live meeting links
Teacher messages
Class announcements
Assignments and recordings
Each learner profile has a Classes tab that displays scheduled meetings in chronological order.
Accessing the Parent Profile
To switch to the Parent profile:
Tap the parent icon
Answer a challenge question to proceed (if applicable)
Access additional tabs: Schedule, Marketplace, Messages, and Profile & Settings
Class Management
From the Schedule tab (Parent profile), you can:
View upcoming classes for all learners
Use the Calendar view or All Classes filter
Tap into a class to access Manage Enrollment options:
Stop
Pause
Transfer
Message Teacher
Class Discovery & Enrolling
Use the Marketplace tab to:
Search for classes using filters like day, time, and age
View class descriptions, teacher information, and reviews
Enroll in classes
Enrolling in Classes
Browse classes in the Marketplace tab.
For plan changes and credit balance management, visit the Transactions page on the Outschool site.
Credits can be used to enroll in classes from the app.
Favorites
Tap the heart icon on class listings to save Favorites
Organize classes into custom lists synced with the web experience
Profile & Settings
The Profile & Settings section includes:
Public/Private Settings (read-only)
Learner Profiles
Transaction History
App Version Info
Settings must be updated on the Outschool website.
Chat Groups
Chat groups are not supported on mobile apps. To access chat group enrollments, enter the classroom from the Learner Schedule on a web browser.
Purchasing Gift Cards:
To purchase a gift card:
Tap the Balance icon
Select Create a Gift Card
Note: iOS users may see a “Buy Now” option when purchasing an Outschool voucher through the mobile app. This uses Apple’s in-app payment system and includes an Apple transaction fee.
If you purchased an Outschool voucher through the app and haven’t used it to make an Outschool purchase, please contact Apple Support to inquire about a refund.
As the purchase was made through Apple, Outschool cannot issue refunds for in-app purchases to your credit card.
Please note this fee doesn’t apply when purchasing a gift card or membership plan on the Outschool website.
Logging Out
To log out:
Tap Profile in the bottom menu
Go to Settings
Scroll down and select Log Out
Troubleshooting Tips
If the app isn’t working as expected:
Need more help? Contact Outschool Support.