Payments, Refunds, and Offers
Information on class payment methods, refund policies, and other Outschool offers.
16 articles
Outschool BalancesUnderstanding alternative payment methods you can use on Outschool
UrbanSitter Care Benefits for OutschoolHow to enroll in Outschool classes using your UrbanSitter care benefits
Commonly Asked Payment QuestionsCommon questions about billing outside our standard payment policies
Updating your credit cardHow to update your saved credit card on Outschool
Help for Families Using Charter School Funds on OutschoolHow to enroll learners in our classes with charter funds.
Enrolling Charter School Students in Outschool ClassesHelp for Charter Admins Enrolling their students in Outschool classes
Cancellation Policies for Outschool MembersUnderstanding cancellation policies for members when canceling membership plans or class enrollments.
Learning Experience PledgeTerms and guidelines for receiving an Outschool voucher if you discover a class is not the right fit for your learner.
Class Cancellation Policy and Refund Eligibility GuidelinesUnderstanding Outschool’s Class Cancellation Policy and guidelines for receiving refunds on class purchases.
Refund Policies for TeachersSpecific guidance for teachers on issuing refunds
Teacher CouponsCreating custom coupon codes for families
Parent Referral ProgramEarn Referral Vouchers by referring users - terms and conditions
Outschool-Sponsored PromotionsHow to apply promotional offers to your class enrollments.
New Teacher Referral ProgramEarn money by referring new Teachers to Outschool.