Sign In to Outschool
You can log in to your Outschool account using one of four options:
Email and Password
Google
Facebook
Apple
Note: If you’re using a third-party login, make sure the email address matches the one on your Outschool account to avoid creating a duplicate account.
To log in with email:
Enter your primary email address. We recommend using a personal email address. Avoid school- or work-issued addresses.
Enter your password (minimum 8 characters, including numbers, letters, and special characters).
Select Log In with Email.
Update Your Credit Card
To change or remove a saved card:
Go to your Account Settings.
Click Manage Payment Methods.
Select Remove next to your existing card.
Add and save a new card.
Manage Your Email Addresses
Each Outschool account has a Primary Email used for all notifications.
To update it:
Visit Settings.
In the Primary Email field, enter a new address.
Click anywhere on the page to save.
You can also add Other Emails for login access (no notifications sent to these).
Link or Unlink Third-Party Accounts
Use the Continue with Google/Facebook/Apple options to sign in. To unlink a third-party account, follow the instructions from:
Merge Multiple Accounts
If you have multiple Outschool accounts:
Log in to the primary account.
Go to your Settings.
Scroll to Multiple Accounts and click Merge Accounts.
Enter the secondary email and click Send Link.
Open the confirmation email sent to the secondary address.
Note: Accounts belonging to different people cannot be merged. Can’t access one of the emails? Contact Outschool Support.
Reset or Change Password
For your account:
Click Forgot your password on the login screen or
Change it anytime in your Settings.
Outschool is deeply committed to the security of all users on our platform. If we ever have reason to suspect that your account may have been compromised, our team will take the following steps in order to keep your account and information secure:
We will immediately disable your current password.
Note: This will not affect any classes in progress at the time of this change.
Outschool will email you a message asking you to create a new password. Follow the link provided in that email to reset your password.
The new password you create must be at least eight characters long and include numbers, letters, and special characters. This will change your Outschool password on all devices.
Set up Learner Login
Create independent logins for your learners through Settings > Learner Preferences:
Add a unique learner email address (not used elsewhere on Outschool).
Toggle on Unique Password.
Choose email or username for learner login.
Create a secure password (8+ characters, include letters, numbers, symbols).
Click Save.
Note: Learners will receive class notifications to their email. Parents will still receive all the same updates.
Sign In To Learner Space
Once set up, your learner can log in directly at learner.outschool.com.
Note: Learners age 13+ may log in with Google, Facebook, or Apple, but only if those accounts match the learner email in your settings.
Update Learner Password or Email
You or your learner can change their login info anytime.
From the parent account: go to Settings > Learner Preferences.
From the learner account: use Learner Space Settings.
Note: Parents will be notified by email if a learner updates their password.
Remove a Learner from Your Account
Note: If the learner has past or current enrollments tied to multiple profiles, contact Outschool Support to request a merge instead of deleting.
To delete a learner profile:
Go to your Settings.
Scroll to Learner Preferences.
Click the three dots next to the learner’s name.
Select Delete.
Delete Your Account
To permanently delete your Outschool account and data, complete the request form at: Request Data Deletion
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