How to enroll in an Outschool class
Parents pay for each Outschool class that they wish to enroll their learner(s) in. At this time, we accept payment by credit or debit card, or through charter school funds. This article will focus on card methods.
When you’re ready to enroll, click the green “Enroll” button on a class listing page next to the time that best fits your schedule. Clicking this button will direct you to the payment window and enroll you in the selected time. For ongoing subscription classes, this button will say “Subscribe” instead of “Enroll.”
Once you’ve clicked the “Enroll” button, you will be asked to choose which learner(s) to enroll in the class. You’ll also be able to include an optional message to the teacher from here.
Clicking the second “Enroll” button will direct you to our payment screen, which is run through the payment provider Stripe. The payment screen will accept most major credit and debit cards.
Clicking the “Make this my default payment method” checkbox will save your card information securely in your account to allow for faster purchases going forward. You can always update your saved card.
If Apple Pay is set up on your device, you’ll see the option to pay with Apple Pay instead of a credit card on the enrollment screen. Please note that this option will only appear using Safari on Mac OS or iOS.
This will complete your payment for class with Apple Pay. If purchasing an ongoing class, it will charge via Apple Pay for subsequent subscription charges.
When you enroll in an Outschool class, you’ll see the option to provide a donation of any amount to learners in need. Simply check the box on the enrollment form and adjust the number in the editable field to your preferred donation amount if you’d like to support our mission of helping every kid love learning.
Payment methods we accept
Stripe is a widely-used payment provider that powers our class purchases. Stripe accepts major credit and debit cards, including Visa, Mastercard, American Express, Discover, Diners Club, and JCB. Read our article on international transactions if you’re located outside the U.S.
How we handle refunds
When a class payment is refunded, you’ll receive an email from Outschool confirming the refunded amount; you can see the same information by viewing your receipt for the class at outschool.com/account/payments. It may take up to 14 business days for your bank to process the refund beyond this point. In the case that the card used to make the purchase is no longer active, you may need to contact your credit card company or bank to retrieve the funds, or we will issue you a credit to your account. Learn more about our refund policies and happiness guarantee.