Once approved, you'll receive access to a marketplace called ClassWallet, where you can use your funds to purchase Outschool classes.

Important Note: You must complete the account setup and COPPA acknowledgement in order to access classes. If this step is not completed before the scheduled class time, your enrollment will be withdrawn and refunded.

Set up a learner login so that students can access class using their school email or a username. Learn more here.

When you receive a refund from Outschool for a class purchased via ClassWallet, you’ll receive a confirmation email immediately. However, these refunds are processed more slowly than regular Outschool refunds.

Note it may take up to 14 business days for refunds to be reflected on your ClassWallet balance. If you haven't seen your refund after 14 business days, please follow up with ClassWallet for more information.

At this time, stored balances will not be applied to an order made using the ClassWallet marketplace.

Yes! When you click the subscribe button for a recurring weekly class, you can enroll in up to 18 weeks of classes (or as many weeks as the educator has scheduled). You will be charged for all weeks up front. The day the enrollment ends, you can re-enroll in the class and continue the enrollment for up to 18 weeks.

At this time, because recurring weekly classes are pre-purchased, ClassWallet users cannot pause their enrollments in this class format. The support team is happy to help with any questions about managing your enrollment.

Currently, ClassWallet does not allow recurring payments. For fixed-length classes, school representatives can either purchase the entire class upfront or bulk enroll for anywhere between 4 weeks and 18 weeks of class (up to the number of scheduled weeks).

School representatives should select the number of weeks they would like to enroll in during checkout.Once enrollment ends, a new ClassWallet order must be placed to continue participating in class.

Yes! School representatives can use NYSCIRS ClassWallet funds to purchase up to 12 weeks of tutoring classes.

The class description page for tutoring classes will indicate class availability, showing dates and times available, similar to this:

When placing the order, follow these steps:

If the educator is unavailable on any of the dates/times you’ve selected, this will be indicated as follows, and the total check-out price will be adjusted to reflect the sessions that were not booked.

Once you’ve completed your order on ClassWallet, you’ll receive an email from both ClassWallet and Outschool confirming the enrollment. You can then access the class at start time through your Outschool account as normal.

Note: If you would like to enroll in the same tutoring class more than one day per week, separate ClassWallet orders must be placed for each day.

Each state program has its own rules regarding which classes can be purchased with program funds. To understand what is eligible, please contact your state’s program directly for details.

Additionally, some states require a minimum booking window — a set period of time for reviewing and approving class purchases. If a class starts before this approval window closes, it may not be available for purchase.

For more information on eligibility and approval timelines, please contact your state program directly.

Once you place an order through ClassWallet, you’ll receive an order confirmation email confirming that it was submitted. You’ll receive another notification once your order is either approved or rejected.

To check the status of your order at any time, log in to your ClassWallet portal.

No, ClassWallet funds cannot be used to purchase an Outschool Membership. However, memberships can be purchased separately using a personal credit card.

Classes purchased through ClassWallet are processed separately from Outschool Memberships.