Outschool App for Android Devices

You can download this free app from the Google Play Store on Android devices

Updated over a week ago

The Outschool Mobile App for Android allows Learners 6 years and up to independently log onto Outschool to see class schedules, Join Live Meetings, message their educators, and use the Outschool classroom for announcements and make comments from an Android phone or tablet.

Technical Requirements

  • Tablet or Phone using Android OS version 13 and greater

  • Chromebook with Google Play access

Logging onto the App

There are two ways to log into the mobile app:

  1. Parent Outschool credentials

  2. Learner email address

Logging in as the parent will allow you access to all your learner's information and their individual classes. If you created a Learner email address for your learner from the Outschool website, they will be able to log into the app and have access to their own classes.

Marketplace

Once you have logged into your Outschool account, you will be placed into the Marketplace tab of the app. Parents can use the Marketplace button on the bottom left of any non-learner screen to search and purchase new classes for their learners. All in-app purchases will require Outschool Cash to complete the enrollment process.

Please note that:

  • Promo Codes/Coupons cannot be used to enroll your learners from the App at this time. If you happen to have a Coupon, please apply it from the Outschool website.

  • Access to Chat groups is not available within the Android App. Learners should access their Chat groups from their learner dashboard on the Outschool website.

Purchasing Outschool Cash

From the Marketplace, you can also make an in-app purchase for Outschool Cash. First, click on the Balance symbol on the top right of the screen.

Then you can select ‘Purchase Outschool Cash’ to purchase Outschool Cash. After you have Outschool Cash, you will be able to purchase classes through the app. You can also redeem any gift cards to purchase classes through the app.

Searching for Classes

The Outschool app will provide you with the same class search results and filters as found on the web.

After selecting a class from the results, you will be able to review the class description, educator reviews, class details, and complete the enrollment process.

Messages

Parents and learners will be able to communicate with their educators through the Messages tab. Here you can create a New Message for educators as well as respond to previous messages.

Profile & Settings

Navigating to the Profiles page will allow you to switch between multiple learner accounts:

The Settings page can be accessed by selecting the ‘Settings’ icon in the upper right corner of the Profiles page. The settings page displays information about Public Settings, Private Settings, Transactions, Learner Profiles, device settings, App version, and other information associated with the account. This information is only available through the Parent profile.

Please note the Profile & Settings information is read-only and you must use the Outschool website to modify these settings.

Learner Spaces

From the ‘Profiles’ page, you will be able to select a learner to view their upcoming classes, Join Live Meetings, as well as message the learner's educators. You will land in the ‘Classes’ tab upon selecting a learner profile. Here you will see upcoming classes in chronological order based on the next meeting:

When entering one of the learner’s classrooms, they will have the option to Join Live Meetings, message their educator, see upcoming Meetings, view current Lessons, watch previous Recordings and respond to announcements made to the classroom:

Schedule and Enrollment Management

From the Parent profile, users can access the Schedule for all their learners by using the Schedule icon at the bottom of the screen.

When you select a class from your learner's schedule, you will see the option to Manage Enrollment:

From here users can Cancel recurring meetings as well as message the educator to provide help with your learner's schedule:

Allowing Notifications

After signing into the Outschool App, you will be asked to select your Notification preferences:

This can also be set in your device settings. In the settings, find the section for App's and select the Outschool Application. From there, you can select App Notifications to enable Outschool notifications by selecting Allow notifications. These notifications can help notify you when an educator sends a message or when there is an upcoming meeting.

Logging off of the App

To log off of the Outschool app, tap the Profile icon on the bottom right of the screen and then the Settings icon to go to the Profile & Settings menu. Then, press the Log Out link at the bottom of the menu to return to the Login screen.

Troubleshooting

If for any reason the app is not functioning as expected, there are a couple of troubleshooting options we can take to resolve the problem:

  1. From the Home Screen > Press and Hold the Outschool app icon > Select ‘App Info’ > Press on Storage & Cache > Clear Storage then Delete > Relaunch the app

  2. Visit the Google Play Store and uninstall the app > then Reinstall Outschool App

Contact Support with any further questions or concerns.

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