Outschool sends a variety of email notifications to teachers, parents, and learners. Some emails are informational, like our weekly roundup of new classes, while others pertain to payments and scheduling surrounding your class enrollments. We strive to send emails that are useful, relevant, and timely by default.
We also give you control over which emails you receive, because we recognize that people have different habits and expectations for email. You can visit your email settings page to unsubscribe from specific email notifications, or from all Outschool emails. You can also resubscribe to emails there, if you previously unsubscribed. You can also opt in to emails about specific classes and teachers.
Use caution when unsubscribing to emails: many of our notifications are the only way of sharing updates about personal messages, schedule changes, or other important events that affect your Outschool experience. Without email, you’ll need to proactively monitor our website to notice these events.
Email updates for Seller Organizations
Seller organization administrators on Outschool are also given a set of additional email settings to best stay in the loop with their educators and families. Organization admins can now receive the same emails as their teachers do, specifically:
emails when a teacher misses class
emails when a teacher is late for class
email when a teacher cancels a section with enrollments within 24 hours of it starting
emails about teacher applications (approved, denied)
emails when an ongoing section taught by your teacher is about to run out of meeting times
emails for all messages in your teachers’ classrooms, both from learners and from your teachers
All organization admin email settings can be adjusted from your admin account's profile and settings page as well, under the For seller organizations section.
Which emails do I receive as an organization?
Outschool automatically emails organizations when teacher applications are approved or denied and when a teacher cancels a section or meeting late.
To be notified when a teacher misses or is late to a meeting, toggle Schedule notifications to On under For teachers on the Email Settings page. In addition, you can choose to receive an email when a section is canceled and when a class that runs week after week is close to running out of meetings.
To receive emails for all messages and comments shared by learners and teachers in classrooms, toggle Classroom notifications to On under For seller organizations. You can learn more about updating your email settings here.