Learn how to use Outschool’s 1-on-1 course format to offer the same great individualized class experience for your learners, while giving yourself, and families greater scheduling flexibility!

To get started with creating a new 1:1 class, go to the Classes tab from your Educator Dashboard. Simply click ‘Add a class,’ and choose 1:1 Class to start building your new listing!

1:1 classes follow all existing functionalities for creating a class listing as well as Standards for Class Listings. You can see great class listing examples here before submitting your 1:1 class for approval.

Next, you’ll need to set up your availability so families can schedule meetings that align with your schedule. To open up and adjust your schedule, select the Availability tab.

On the calendar, you can set and edit availability for:

Educators can also control the minimum notice time for when an enrollment can be accepted, how many days into the future you can allow bookings, and set the start time increments that appear on the listing page.

**Note 90 days is the current furthest out availability for bookable dates and minimum notice time.

A few notes on availability settings:

Managing your 1-on-1 enrollments can be done from the course Summary tab. To get started, click, View next to the learner you would like to add meetings for.

Select the Meetings tab and use the Add Meeting button to schedule new meeting times. Meetings added by a teacher must be confirmed by parents. If the parent hasn’t confirmed after 3 days, we will release the meeting times back to your availability.

Use the three vertical dots next to a corresponding meeting to cancel or suggest a new time for a future meeting date from the list of upcoming meetings.

When canceling or rescheduling a meeting, you will be asked to notify the family or select a new proposed meeting date. After 3 days, we will cancel the request and release the suggested meeting times to other families.

Canceling a meeting will automatically refund the family. If canceling future meetings, we will stop the future weekly payments.

Private meeting times are another great way to provide personalized sessions for your learners, and can be found in the Availability tab as well.

Please note that private meeting links sent to families will expire in 3 days after creating the meeting. If the family does not enroll within 3 days, you will need to send a new link in order for families to complete their enrollment.

The new 1-on-1 format also has Note Maker, a new virtual teaching assistant to help you save time with your 1-on-1 families. Simply jot down your feedback and notes, and click “Show me the magic” for our Note Maker tool to create both a descriptive and concise summary for you to choose between.

When you’re ready, click “Send Note to Family” to have your feedback automatically sent to the learner’s family. The message will be sent from your account, and you’ll be able to see all the previously sent notes in the parent message history.

A few tips for success:

Descriptive:

Concise:

Educator Payouts

You'll receive payment for meetings on Sundays, 13 to 14 days after the scheduled meeting occurs. For recurring 1-on-1 enrollments that automatically charge on Sundays, you'll receive the payout on a Sunday 13-14 days after the week's meetings as well.

Refunds

For 1-on-1 classes, families may receive a full refund until 48 hours before each class, or within 24 hours of purchase for the initial class purchase only.

Minimum prices for math & English tutoring

To protect educators’ 1-on-1 teaching businesses on Outschool against too much competition, we enforce a minimum price requirement of $30 per hour for 1-on-1 math & English classes. While additional subjects may be added to this policy in the future, we currently only require a $30 per hour minimum price for math and English classes.

This minimum price is well below the industry average for online tutoring ($60-100 per hour), and is designed to ensure educators on Outschool are able to maintain competitive, sustainable businesses. By doing so, educators get to keep teaching what they love and families can continue to find high-quality classes on our platform.

You’ll see this minimum price in effect for:

Enrollments prior to release of 1-on-1 class format in June 2023

For 1-on-1 classes that` include learners who enrolled prior to the class’s migration to the 1-on-1 class format, those learners will continue to be charged the price as set when they enrolled. All new enrollments following migration will be subject to the $30 per hour minimum enrollment requirement, and educators may set a price ≥$30 when migrating the class to the new format.

If an educator or organization has not migrated their class to the new 1-on-1 class format, the $30 minimum price requirement will not be applicable.

Coupon guidance

Educators may create coupons for 1-on-1 classes that result in an enrollment fee below $30 per hour. While coupons can be a valuable tool for both educators and families to try out new classes, we encourage educators to set prices that reflect the value of their time and expertise while supporting a sustainable revenue model for their business.

More pricing resources

Educators can explore additional pricing insights and recommendations for all classes on the Educator Library and view our 1-on-1 class format & pricing announcement from June 2023 for additional info.