Outschool is deeply committed to the security of all users on the platform. If we ever have reason to suspect that your account may have been compromised, our team takes the following steps to keep your account and information secure.
When this happens, here's what to expect:
We will immediately disable your current password; this will not affect any classes in progress at the time of this change.
You will receive an email from Outschool asking you to create a new password. Follow the link provided via that email to reset your password.
The new password you create must be at least 8 characters long and include numbers, letters, and special characters. This will change your Outschool password on all devices moving forward.
If you have any trouble resetting your password, please contact support at outschool.com/help and we'd be happy to help. You can also reset your Outschool password here at any time.