Important: We’re updating the self-paced class experience, so one self-paced class may look different from another right now. How families enroll in and access self-paced classes is not changing, and learners will continue to move through classes at their own pace.
In self-paced classes, learners access pre-recorded lessons instead of live video meetings and receive teacher feedback and support as they complete lessons.
Getting started with a self-paced class
Self-paced classes include access to pre-recorded video lessons for one year, along with teacher feedback during the number of support weeks listed on the class page. For more details about a class, visit the class page. When you're ready to begin, click Enroll Now.
Enrolling in a self-paced class
When you enroll in a self-paced class, enrollment begins right away on the day you purchase.
Here’s how timing works for self-paced enrollments:
Enrollment start date: The purchase date
Content release: For weekly enrollments, new lessons unlock on a weekly schedule based on your enrollment date.
Teacher support: Begins when your learner first enters the classroom, or two weeks after enrollment if the learner has not entered. Self-paced classes can include up to 20 teacher support weeks.
Enrollment status: Shows as Not Started until the learner enters the classroom
This means learners can enter the classroom whenever they’re ready. Once they do, teacher support weeks begin and continue for the number of weeks listed on the class page.
Important: Refund eligibility ends once the learner enters the classroom, even if this happens within 24 hours of purchase.
Accessing and navigating a self-paced class
Learners enter the classroom from their learner profile to begin viewing lessons. Lessons are organized into blocks, including videos, readings, and assignments. As they complete each block of a lesson, a progress bar shows how much of the class has been completed and how much remains. Learners can also communicate with the teacher and receive feedback throughout the class.
Accessing content after a self-paced class ends
For self-paced classes, learners can access class content for 12 months after the teacher support weeks end. Learners can revisit lessons at any time during that access period. Once teacher support ends, learners can no longer message the teacher about class assignments. However, parents can still contact the teacher with general questions. After a self-paced class is completed, families must use the parent view to access the class.
To access a completed self-paced class:
Log in to your Outschool account in parent view.
Go to your Outschool dashboard.
Select the Classes tab.
Click Completed.
Find the self-paced class in the list.
Click the class to enter the classroom and view lessons.
The class will remain available in the Completed section for the duration of the self-paced access period.
Canceling or withdrawing from a self-paced class
You can withdraw mid-enrollment to stop future weekly charges. Learners who withdraw before the end of the class will lose access to all content.
Please note: Per Outschool’s Class Cancellation Policy, once access to content begins, you are no longer eligible for a refund if you cancel the enrollment. We recommend reviewing the Class Experience section on the class details page before completing your enrollment.
Leaving a review for a self-paced class
For self-paced classes, families can leave a public review once their learner has engaged with the class, such as completing at least one lesson or communicating with the teacher.
Reviews must be submitted within 30 days after the end of the teacher support period.
Using self-paced classes offline
Learners can access Offline Mode when they don’t have an internet connection but would like to access class materials. Through the Outschool Mobile app, you can:
Save Lessons for Offline Use: In the Learner Classroom, you can easily view and save lessons to your device for offline use. Saving a lesson offline will make all videos, assignments, and attachments available. Once you’ve completed a lesson, you can remove the saved lesson from your device.
Switch Learner Profiles Offline: If you have previously accessed a learner’s profile in the Mobile app, you can seamlessly switch to their profile while offline.