Managing Tutoring Classes for Organizations

Organizations on Outschool can offer 1-on-1 classes to families once the organization admin assigns teachers to a class and teachers add their availability. Organization admins can manage teacher assignments and view teacher availability, while assigned teachers are responsible for adding and updating the times families can book.

This article covers organization-specific steps for tutoring classes. For general tutoring enrollment changes, including canceling or rescheduling meetings, refund behavior, withdrawals, transfers, refer to Managing Tutoring Class Enrollments.

From the Manage tab of a Tutoring class, click the Assign teachers dropdown to add organization teachers to the class. Once the organization admin assigns a teacher to a class, the teacher can add availability so families can enroll.

To change the teacher assigned to a learner enrollment, click Manage on the right-hand side of a learner's classroom. Select the new teacher from the drop-down list of organization teachers assigned to the tutoring class.

From the Tutoring Availability tab of your teaching account, select an assigned class, then click a date on the calendar to add availability for a single date or multiple dates.

Using the Tutoring Availability tab, you can also buffer time between classes and set minimum and maximum booking windows. The buffer time teachers set for their tutoring class only impacts that specific class. It does not impact sections of their Group or non-migrated classes. This is currently how the buffer time feature works and is the intended behavior.

For example, if the teacher has set a 5-minute buffer time, then parents can't book meetings of that specific class within 5 minutes of one another. However, the buffer time does not impact sections of their Group of non-migrated classes, which is how a parent could book a meeting that ended at 4 p.m. even though they had another class beginning at 4 p.m.

Organization admins view teacher availability by clicking the purple View Availability button on the Manage tab of a tutoring class listing or by visiting the classroom of a learner’s enrollment.

Organization admins cannot add or update tutoring availability for organization teachers. As teachers add their availability, admins can view the total number of hours available for enrollment in a tutoring class.