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Using ESA or Microgrant Funds to Enroll in Outschool Classes
Using ESA or Microgrant Funds to Enroll in Outschool Classes

FAQs on purchasing classes with ESA funds via ClassWallet

Elizabeth O'Donnell avatar
Written by Elizabeth O'Donnell
Updated over a week ago

Overview

Educational Spending Accounts or Microgrants (ESAs) allow eligible families to use state-provided funds for educational opportunities such as educational therapies, tutoring, and more. In select states, including Arizona, North Carolina, Texas, and New Hampshire, Outschool is an approved vendor for their ESA and microgrant programs, and you may be able to shop for classes on your state’s ClassWallet marketplace. This article will cover frequently asked questions and answers for prospective ESA and microgrant families.

How does it work?

First, you’ll need to qualify and apply for your state’s ESA program (see approved state programs here) to gain access to state funds. Once you’ve been granted the scholarship from the state, you’ll gain access to an ESA marketplace called ClassWallet. As an approved vendor, you can use your ESA funds to purchase Outschool classes on ClassWallet.

When you click on Outschool from ClassWallet, you’ll be directed to your Outschool account to purchase classes with your ClassWallet funds.

Once you’ve completed your order on ClassWallet, you’ll receive an email from both ClassWallet and Outschool confirming the enrollment. You can then access the class at start time through your Outschool account as normal.

How do I know if I’m eligible?

If you currently qualify for Arizona’s Empowerment Scholarship Account program, North Carolina’s Education Student Accounts (ESA+) program,Texas’ Supplemental Special Education Services (SSES) program, Virginia's K12 Learning Acceleration Grants, or the New Hampshire Education Freedmon Account program you can access Outschool classes on ClassWallet. Outschool is currently an approved vendor for only Arizona, North Carolina, Texas, Virginia, and New Hampshire’s programs, but we plan to add more states soon.

How do refunds work when I purchase on ClassWallet?

When you receive a refund from Outschool for a class purchased via ClassWallet, you’ll receive a confirmation email immediately, but these refunds are processed slower than regular Outschool refunds. Note it may take up to 14 business days for refunds to be reflected on your ClassWallet balance. If you haven't seen your refund after 14 business days, please follow up with ClassWallet for more information.

Can I use my Outschool credits when I purchase a class using ClassWallet?

No. At this time Outschool credits and stored balances will not be applied to an order made using the ClassWallet marketplace.

Can I enroll in an ongoing class using the ClassWallet marketplace?

Yes! When you click the subscribe button for an ongoing class, you can enroll in up to 16 weeks of classes (or as many weeks as the educator has scheduled). You will be charged for all weeks up front. The day the subscription ends, you can re-enroll in the class and continue the subscription for up to 16 weeks.

Because Ongoing classes are pre-purchased, at this time ClassWallet users cannot pause their enrollments in an Ongoing class. Please email support@outschool.com to make any changes to your order.

Why is a specific class not available?

Each state program has different rules for the types of classes that can be purchased with program funds. Please contact your state program directly for more information about their specific regulations.

Some states, including North Carolina and Texas have a minimum 5 day “booking window” which gives the programs time to review and approve individual orders. This means that certain class start dates may not be available for purchase if they start sooner than the minimum booking window. Please contact your state’s program directly for more information about approval timing.

How can I tell if a pending order has been completed correctly?

ClassWallet users can tell if their orders have been submitted if they have received an order confirmation from ClassWallet stating that it has been submitted. You will get an additional notification when the order is approved or rejected. You can always check your saved orders in your ClassWallet portal to see if they were completed. Please see ClassWallet's documentation on order receipts and their documentation on how to shop for more information.

How can I request this offering from my state?

We’re working to expand our partnerships with ESA programs across the U.S. Sign up for our waitlist, and you’ll be notified when this offer becomes available in your state.

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