Skip to main content
All CollectionsESA and ClassWallet
Using ClassWallet to purchase Outschool Classes
Using ClassWallet to purchase Outschool Classes

FAQs on purchasing classes with ESA funds via ClassWallet

Updated over 2 weeks ago

Overview

Education Savings Accounts (ESAs) and Microgrants provide eligible families with state-funded financial support for educational expenses, including tutoring, educational therapies, and more.

In certain states, Outschool is an approved vendor for these programs, allowing families to use ESA or microgrant funds to purchase classes through the ClassWallet marketplace.

This article answers common questions for families interested in using ESA or microgrant funds to enroll in Outschool classes.

How does it work?

Step 1: Qualify and Apply for Your State’s ESA Program

To use state funds for Outschool classes, you must first qualify and apply for your state’s ESA (Education Savings Account) program. Check this list of approved state programs to see if your state participates.

Once approved, you'll receive access to an ESA marketplace called ClassWallet, where you can use your ESA funds to purchase Outschool classes.

Step 2: Log in to ClassWallet and Select a Learner

  1. Log in to your ClassWallet account.

  2. Select the learner account you’d like to use for purchasing Outschool classes.

Step 3: Purchase Outschool Classes Through ClassWallet

  1. Click on Outschool within ClassWallet.

    • You’ll be redirected to your Outschool account.

  2. Ensure the correct learner is selected in Outschool before completing the purchase.

    • The selected learner in Outschool must match the learner account you chose in ClassWallet.

Step 4: Order Approval & Enrollment Confirmation

  • Once your ESA program approves the order, you’ll receive confirmation emails from both ClassWallet and Outschool.

  • Your learner will then be officially enrolled in the class.

  • At the scheduled time, access the class through your Outschool account as usual.

Important Notes:

  • Purchasing for multiple learners? You must start a new ClassWallet session for each learner.

  • Make sure you select the correct learner in both ClassWallet and Outschool to avoid enrollment issues.

How do I know if I’m eligible for funding in my state?

You can use state funds to purchase Outschool classes through ClassWallet if you qualify for one of the following programs:

If you’re enrolled in any of these programs, you can use your ESA funds to purchase Outschool classes through ClassWallet.

Need help with eligibility? Visit your state’s ESA website or contact ClassWallet support for more information.

How do refunds work when I purchase on ClassWallet?

When you receive a refund from Outschool for a class purchased via ClassWallet, you’ll receive a confirmation email immediately, but these refunds are processed slower than regular Outschool refunds. Note it may take up to 14 business days for refunds to be reflected on your ClassWallet balance. If you haven't seen your refund after 14 business days, please follow up with ClassWallet for more information.

Can I use my stored balance when I purchase a class using ClassWallet?

At this time, stored balances will not be applied to an order made using the ClassWallet marketplace.

Can I enroll in a recurring class using the ClassWallet marketplace?

Yes! When you click the subscribe button for a recurring weekly class, you can enroll in up to 18 weeks of classes (or as many weeks as the educator has scheduled). You will be charged for all weeks up front. The day the enrollment ends, you can re-enroll in the class and continue the enrollment for up to 18 weeks.]

At this time, because recurring weekly classes are pre-purchased, ClassWallet users cannot pause their enrollments in this class format. The support team is happy to help with any questions about managing your enrollment.

Can I purchase a fixed-length class with weekly payments?

Currently, ClassWallet does not allow families to use funds for recurring payments. For fixed-length classes, families can either purchase the entire class upfront or can bulk enroll for anywhere between 4 weeks and 18 weeks (up to the number of scheduled weeks) of class.

Families should select the number of weeks they would like to enroll in during checkout. Once enrollment ends, they should place a new ClassWallet order to continue participating in class.

Can I enroll in 1-on-1 tutoring classes using the ClassWallet marketplace?

Families can use their ClassWallet funds to purchase up to 12 weeks of tutoring classes. The class description page for tutoring classes will indicate class availability, showing dates and times available similar to this:

When placing the order, follow the following steps:

  1. Log into your ClassWallet Account

  2. Visit the class listing page and click on, View Availability. Select the date you would like to begin your tutoring sessions. Then, select the time they would like your tutoring sessions to take place. Click Enroll.

  3. Select the number of sessions you would like to book (up to 12) and click Next.

  4. Last, complete the remaining ClassWallet order process, and you will be all set!

If the educator is unavailable on any of the dates/times you’ve selected, this will be indicated as follows, and the total check-out price will be adjusted to reflect the sessions that were not booked.

Once you’ve completed your order on ClassWallet, you’ll receive an email from both ClassWallet and Outschool confirming the enrollment. You can then access the class at start time through your Outschool account as normal. Please read this article for more information on managing your ESA enrollments.

Note: If you would like to enroll in the same tutoring class more than 1 day a week, families will need to place separate orders for each of the separate days a week they’d like to meet.

Why is a specific class not available?

Each state’s ESA program has its own rules regarding which classes can be purchased with program funds. To understand what is eligible, please contact your state’s program directly for details on their specific regulations.

Additionally, some states require a minimum booking window—a set period of time for reviewing and approving class purchases. If a class starts before this approval window closes, it may not be available for purchase.

For more information on eligibility and approval timelines, please reach out to your state’s program directly.

How can I tell if a pending order has been completed correctly?

Once you place an order through ClassWallet, you’ll receive an order confirmation email confirming that it was submitted.

You’ll receive another notification once your order is either approved or rejected.

To check the status of your order at any time:

  • Log in to your ClassWallet portal and review your saved orders.

  • Refer to ClassWallet’s documentation on order receipts and how to shop for more details.

Can I use my ClassWallet funds to purchase an Outschool membership?

No, ClassWallet funds cannot be used to purchase an Outschool Membership. However, families can buy a membership using a personal credit card.

How do ClassWallet purchases affect membership usage?

  • Classes purchased through ClassWallet are processed separately and do not deduct from an Outschool Membership balance.

  • Only classes purchased directly from a parent’s Outschool account will count toward membership usage.

  • Any classes ordered via ClassWallet will be paid for using ESA funds and will not be applied toward membership credits.

How can I request this offering in my state?

We’re working to expand our partnerships with ESA programs across the U.S. Sign up for our waitlist, and you’ll be notified when this offer becomes available in your state.

Did this answer your question?