Outschool records all live classes for safety and quality assurance. As a reminder, all Outschool courses are recorded so students, parents, and our team can review them if necessary.
Videos are recorded through Zoom. After a class session, the video is uploaded directly to our private Outschool server, where it is encrypted and securely stored for 90 days. Original videos do not remain on Zoom and are permanently deleted after a brief period following the upload to Outschool. At Outschool, after 90 days, all recordings are deleted except as noted in our Terms of Service.
Teachers can view class recordings via the Outschool platform to improve their classes. Some (but not all) teachers also make class recordings available via the Outschool classroom to families enrolled in class. Enrolling in class does not guarantee access to class recordings as they are shared at each teacher's discretion.
Before viewing a class recording on Outschool, families must agree not to share it with anyone:
To access class recordings, learners must have attended a live class in that specific section or have been verified through our alternative Child Learner Verification process by the Trust & Safety team. Families must attend a live class within 90 days to maintain access to recordings; otherwise, they can retain access through the alternative Child Learner Verification process, which is available for those who prefer not to enable video for their learners.
While parents are welcome to take pictures and videos depicting their own learners participating in class, it is never okay to capture or share other learners' faces or names. Such violations should be reported to Outschool Trust & Safety.
Outschool uses recordings to provide coaching to teachers, for customer support, and for compliance purposes. We take learners' and teachers' privacy seriously and never share class recordings (or any of our community members’ personally identifying information) outside of Outschool for marketing purposes or for any other reason without your explicit consent. Outschool retains videos for 90 days, after which they are automatically and permanently deleted. Also, in some cases involving child privacy issues, Outschool Trust & Safety may delete video from viewing as well.