You set the minimum class size that you are aiming for when you create the class. The number you choose should reflect how many learners you need for the class content and interaction to work well, and your target earnings.
We recommend setting the class size to 3 or fewer learners to maximize the chances of your classes proceeding. Having classes proceed increases your followers and reviews, and so makes it easier to fill future classes.
If you have a class with enrollments, but fewer than the minimum, first read our tips for getting enrollments. If the class is coming up within 3 days and still has fewer than minimum enrollments, here are your options:
- Proceed with the class: if the class can proceed successfully with fewer learners, then we require that you reach out to the parents of any enrolled learners to make sure they’re okay with this. You have an opportunity to get more enrollments since many happen at the last minute. If parents enroll within 24 hours of the scheduled start time and the class is still below the minimum, let us know and we will handle this on a case by case basis.
- Transfer: if you have another section with more enrollments, you can message the parent to ask if they'd be ok to transfer to that section.
- Reschedule: message the parents to see if they could start at a later date. That allows you to keep the enrollment and wait longer to get others. Create a new section at a later date, transfer the enrollment and cancel the original section.
- Cancel: you can refund the parents and cancel the section. If you choose to do this please message the parents to let them know as early as possible. If parents enroll within 24 hours of the scheduled start time, and the class is still below the minimum and you do not plan to teach it, please reach out to the enrolled families directly to either process a refund for class or transfer them into a different class section.
Whichever option you choose, be proactive and clear when communicating with the parents who have enrolled. You will build trust and make it more likely they will buy your classes in the future.