A Human-Centered Approach to AI
Strong connections between families, learners, and teachers are at the heart of everything we do at Outschool. That same focus guides how we use artificial intelligence (AI) across the platform.
AI allows us to personalize how we support families, giving you more visibility, guidance, and meaningful ways to stay engaged.
Here are some ways AI helps us provide more personalized support to families:
Helping you find classes that align with your learners’ needs and interests
Connecting you with teachers whose classes may be a good match
Providing summaries of what your learner is experiencing in class
These features are designed to save time and help you stay connected in ways that work for your family.
How We Keep Your Family’s Information Private
Your family’s privacy comes first when designing AI features at Outschool. When a feature uses information from your learner’s class to generate helpful summaries, this information comes from written transcripts of what was said during the class. It does not include video, audio, or images. Transcript text is stored securely and deleted when it is no longer needed.
We do not use your data, including what your learner did in class, to train AI models. For learner features that may use AI, data stays within Outschool’s private data centers and is never shared with third-party providers. We also limit the use of names and other personal details to keep the focus on what is most helpful to you.
These steps help us share meaningful updates while treating your family’s information with care.
Responsible Use of AI by Teachers
Some teachers may choose to use AI tools to help plan lessons or communicate with families. When they do, they follow clear guidelines in accordance with our privacy policy to prioritize transparency, protect your family’s privacy, and align with Outschool’s standards.
We provide support and guidance to help teachers use AI in thoughtful and appropriate ways. Any use of AI is meant to enhance, not replace, the personal care and attention they bring to each class.
You can read more about our teacher guidelines here, including how teachers use AI in their classes and how they manage learner use of AI.
Our Commitment to Families
We are excited about how AI can help us offer more useful, personalized experiences for families on Outschool. Whether it is helping you discover classes or giving you helpful insights into your learner’s experience, our goal is to make your journey smoother and more connected.
At every step, we are committed to protecting your family's privacy and building features that prioritize your needs.
If you have feedback or questions, we would love to hear from you! Reach out to Support anytime.