Outschool is committed to learner safety on our platform. To that end, all Outschool educators must complete a identity verification and criminal background check before they can teach on the platform.
We use a service called Checkr to perform most of our background checks and pay all associated fees. Checkr is a secure, industry-standard service for background checks within the United States, Canada, Australia, and New Zealand. At this time, Checkr can only perform U.S. background checks for applicants residing within the 50 states, but not including Puerto Rico, Guam, or other U.S. territories. You can learn more about Checkr’s data storage and information security practices here.
For educators located in the United Kingdom, we use a service called Accurate to perform our background checks. Note that Accurate can only perform background checks on teachers located in England or Wales; Scotland and Northern Ireland are not supported at this time. See below for more information.
Background check requirements
We require teachers to be full-time residents (living at least 6 months out of the year) of one of the countries that we support. Citizenship is not required, but please note that you will need a national identification number in order to proceed with a background check (e.g. SSN for US checks). If you have citizenship or residency in multiple countries that we support, choose your country of residence.
It generally takes a few business days for a Checkr background check to be completed for U.S. and Canada-based applicants.
If you are currently traveling abroad, you will need to wait until you are located in one of the countries we support before submitting your application. This is due to differences in international privacy laws surrounding background checks.
We background check our educators to screen for violent offenses and/or trust and safety offenses. We have these limitations to support the trust and safety of our community. For teachers with a criminal record, Outschool will consider the nature of the offense and the time since the offense. Trust and safety charges include, but are not limited to:
Fraud and deception
Due to the virtual nature of Outschool classes, we do not consider vehicle or traffic violation offenses.
Renewing your background check
Educators must renew their background check exactly one year after their check has completed and for every year thereafter, for as long as they teach on Outschool. When it is time to renew your check, our team will send you an email prompting you to begin the process. You will find the link to renew your background check under your teacher profile, within Private settings.
Additional details for each region
Information for educators in Canada
The Canadian background check process requires an additional step to comply with Canadian privacy laws. Canadian teachers will receive a Canadian Police Information Centre (CPIC) form from Checkr once they have initiated the background check. Educators need to submit this form and additional forms of government identification to Checkr in order to complete the background check. This will include submitting 2 pieces of government ID and may include a video verification step with a member of Checkr’s team. Once these pieces of documentation are submitted, the check will process within a few business days.
Information for educators in Australia and New Zealand
Checkr is set up to perform background checks in these countries, however, the process will take longer than it does for teachers from the U.S. and Canada. Please allow at least a month for your background check to process, and be sure to promptly complete any followup actions that Checkr requests of you. These requests will be sent to you via email from a checkr.com email address.
For Australian background checks, please enter your passport number under the National Identification Number field.
Information for educators in England or Wales
Teachers from the U.K. complete background checks through a service called Accurate. After starting your background check from your teacher profile settings, you’ll receive an email invitation within the next 2 business days to complete your check via Accurate. Please note that for U.K. checks, a Zoom video conferencing meeting is required to verify your identity in accordance with DBS ID checking guidelines. Once Accurate receives requested information and documents, the background check takes about two weeks to a month to complete, including the time needed to schedule and meet via video. You’ll receive an email confirmation once your check is complete.