How class recordings work
All Outschool courses are recorded so that learners, parents, and our team can review them if necessary: http://support.outschool.com/about-outschool/class-recordings. Videos are recorded through Zoom, and after a class session, that video is uploaded directly to our private Outschool server, where it is encrypted and securely stored for 90 days. Original videos do not remain on Zoom and are permanently deleted after a brief period following the upload to Outschool. At Outschool, after 90 days, all recordings are deleted except as noted in our Terms of Service.
Outschool records all Zoom classes for various business and safety purposes; those recordings are made available to teachers as well. The choice to share a recording with enrolled families lies solely with the teacher. If a teacher decides not to provide access to the recording, Outschool will support the teacher's decision. That said, there are times when Outschool may have legal obligations to provide recording access to relevant parties, including parents, in accordance with our terms of service. Also, note that in cases involving child privacy issues, Outschool Trust & Safety may intervene to delete a video if necessary.
Sharing rules and requirements
When sharing class recordings, the following rules apply:
Teachers cannot share an individual recording link with a specific family. If a family requests a link and the teacher chooses to provide it, the link must be posted in the classroom—this means all enrolled families can view the recording.
Class recordings may only be shared with enrolled learner families.
Learners can only view recordings if they attended a live class in that section or have been verified by the Trust & Safety team through the alternative Child Learner Verification process.
Teachers must never download footage of a class recording.
Recording availability and timing
When live class Zoom recordings are viewed from the classroom, they will show you and all learners in Gallery view. Learn more here about how class recordings display.
Recordings may not be available immediately after a class ends. Sometimes a learner or parent will request a recording of a class session because they want to review or catch up. Recordings can take up to four hours to populate, so you may not be able to share a recording as soon as a class has finished. You can opt to receive emails from us that let you know whenever a recording is ready.
Sharing recordings with enrolled families
How sharing recordings works
When you share a recording, enrolled families can access it from their enrollment management page. If your “Autopost Recordings” setting is ON in your teacher profile, recordings for scheduled meetings will be shared automatically once available. If that setting is OFF, you will see a button to Share recording on each meeting post. You can change this setting in either direction in your teacher profile. Whether you share them automatically or manually, you can later hide them with a Hide recording button next to the meeting post.
What families see in shared recordings
Shared recordings may include additional features, such as class summaries, a “Highlights” section, or a “Try at Home” section. Learn more about these features.
Sharing recordings outside scheduled meetings
If you want to share a class recording that doesn’t overlap with a scheduled meeting, you can create a new classroom post and include the link (see below) to that recording’s page. This can happen when you use the Start live meeting button to meet with learners outside your scheduled times, or to pre-record a video for your class. Remember that access is controlled by section, so the recording has to be made in the same section where you’re sharing it.