Outschool memberships give families a simple, flexible way to support their learners’ interests and educational goals. When families can easily manage enrollments and stay engaged, you can build strong, ongoing relationships that help learners thrive in your classes. Understanding how memberships work will help you confidently partner with families throughout their Outschool journey.
Membership Plans and Class Enrollment
Choosing a Membership Plan
During signup, families choose a membership plan with a monthly credit balance they can use to enroll learners in classes. Each plan offers different credit amounts, so families can select the option that best fits their learning goals and class schedule. Unused credits can roll over to the next cycle (up to the plan’s rollover maximum), giving families flexibility in how they manage their enrollments.
Using Credits to Enroll in Classes
After selecting a plan, families can browse classes and enroll any learner on their account using their membership credits.
Class prices are displayed in credits when browsing classes, and credits are automatically applied toward enrollment at checkout. Credits may be deducted all at once for one-time or upfront enrollments, or every Sunday for weekly classes.
If a family’s available credits don’t cover the full number of credits required, they can purchase additional credits or pay the remaining balance with their saved payment method.
Sharing Coupon and Referral Codes with Families
Outschool provides teachers with tools to help families get started with a membership and explore their classes. By offering both referral codes and class coupons, you can support families at every stage of their learning journey.
Refer Families and Earn Rewards
Offer your OUTreach referral code to new and existing families. When a family uses your code to sign up for a membership plan, they’re able to try their first month at a discount. You’ll receive a cash reward for the referral through the Outreach Program.
Offer Class Discounts
Share class coupons to help new families get to know you and your teaching style. Choose how much to reduce the class price in USD, and families will see the credit equivalent discounted at checkout. Class coupons can be a great way to introduce new families to your classes and build relationships that lead to future enrollments.
Using Both to Support Families and Build Relationships
Using your OUTreach referral code and class coupons can help you welcome new families to Outschool and encourage them to explore your classes. Together, these tools can help you build relationships with families and grow your classroom community over time.
Frequently Asked Questions
Can families start enrolling in my classes as soon as they sign up and receive their membership credits?
Yes. Once families receive their credits, they can sign up for any class on Outschool. No additional action is required on your part.
How do I know if a family is enrolled with membership credits?
When you select Manage Enrollment for a learner, the enrollment fee is displayed in credits. This indicates that the enrollment was completed using membership credits.
How do I process refunds for membership credit enrollments?
Calculate the refund as a percentage of the enrollment fee. For example, if you need to refund 25% of a 100-credit enrollment fee, refund 25 credits. Any credits you refund will be returned to the family's membership credit balance.
How are my earnings impacted if a family uses membership credits?
Membership credit enrollments do not reduce your earnings. You’ll earn at least the teacher share of the class price you set. All teacher earnings are subject to the Teacher Addendum and the Teacher Earnings and Payments Policy.
Where can I find resources to share with families about memberships?
You can direct families to the Help Center articles:
If families have questions or would like help choosing the right plan for their needs, you can also encourage them to contact Outschool Support. We’re always happy to help.