How Families Join Outschool: A Teacher's Guide to Memberships

Outschool memberships give families a simple, flexible way to support their learners’ interests and educational goals. When families can easily manage enrollments and stay engaged, you can build strong, ongoing relationships that help learners thrive in your classes. Understanding how memberships work will help you confidently partner with families throughout their Outschool journey.

During signup, families choose a membership plan with a monthly credit balance they can use to enroll learners in classes. Each plan offers different credit amounts, so families can select the option that best fits their learning goals and class schedule. Unused credits can roll over to the next cycle (up to the plan’s rollover maximum), giving families flexibility in how they manage their enrollments.

After selecting a plan, families can browse classes and enroll any learner on their account using their membership credits.

Class prices are displayed in credits when browsing classes, and credits are automatically applied toward enrollment at checkout. Credits may be deducted all at once for one-time or upfront enrollments, or every Sunday for weekly classes.

If a family’s available credits don’t cover the full number of credits required, they can purchase additional credits or pay the remaining balance with their saved payment method.

Outschool provides teachers with tools to help families get started with a membership and explore their classes. By offering both referral codes and class coupons, you can support families at every stage of their learning journey.

Offer your OUTreach referral code to new and existing families. When a family uses your code to sign up for a membership plan, they’re able to try their first month at a discount. You’ll receive a cash reward for the referral through the Outreach Program.

Share class coupons to help new families get to know you and your teaching style. Choose how much to reduce the class price in USD, and families will see the credit equivalent discounted at checkout. Class coupons can be a great way to introduce new families to your classes and build relationships that lead to future enrollments.

Using your OUTreach referral code and class coupons can help you welcome new families to Outschool and encourage them to explore your classes. Together, these tools can help you build relationships with families and grow your classroom community over time.

Yes. Once families receive their credits, they can sign up for any class on Outschool. No additional action is required on your part.

When you select Manage Enrollment for a learner, the enrollment fee is displayed in credits. This indicates that the enrollment was completed using membership credits.

Calculate the refund as a percentage of the enrollment fee. For example, if you need to refund 25% of a 100-credit enrollment fee, refund 25 credits. Any credits you refund will be returned to the family's membership credit balance.

Membership credit enrollments do not reduce your earnings. You’ll earn at least the teacher share of the class price you set. All teacher earnings are subject to the Teacher Addendum and the Teacher Earnings and Payments Policy.

Here are a few common questions families may have about memberships, and some simple ways you can help answer them.

A membership gives you monthly credits to use for any classes your learner is interested in. You can choose a plan that works for your family based on how many classes you expect to take each month, and the credits are added to your family account automatically to use for any of your learners.

This article has helpful tips for choosing a plan. When you’re ready, you can sign up for a plan here.

You’ll need an active Outschool membership, which is required for enrolling and gives your family the credits to sign up. You can use those credits for this class and, if you’d like, for other classes your family is excited to explore. Most plans also include bonus credits, giving you extra savings and flexibility. Many families like that one plan works for the whole family, making it easy to share credits across siblings.

If you’re signing up for the first time, I’m happy to share my referral code so you can get a discount on your first month. You can also check out this article for tips on choosing a plan, and here’s the link to sign up when you’re ready.

No, there’s no long-term commitment. You can pause or cancel your membership anytime if your needs change. As long as your plan is active, any credits you don’t use in a month will roll over to the next, up to your plan’s limit.

Families can also decide how to use their credits, whether that’s spending them all on one class or spreading them across multiple classes. It’s designed to be flexible and fit what works best for you.

If you’re new to Outschool, I’m happy to share my referral code for a discount on your first month. You can also learn more about how memberships work here.

On Outschool, class prices are shown in credits. As you browse, you can see how many credits each class costs and keep track of how many credits you have left in your balance.

If you don’t have enough credits, the remaining balance in USD will be charged to your saved payment method.

For some classes, you enroll upfront for all weeks instead of week by week. In that case, you may see an additional charge if your credits don’t cover the full upfront amount, since you’re signing up for multiple weeks at once.

You can learn more about managing and spending credits here.

If you have more questions or want help choosing a plan, Outschool Support is always happy to assist you. You can also visit the Help Center to learn more about how memberships and credits work.