We share several stats on your Educator Dashboard, and more detailed stats on the Insights tab. Use this glossary and FAQ to better understand the data.
Stats at the top of the Dashboard
Sections in Progress
This is the number of sections that are currently in-progress, including recurring weekly and fixed-length classes. Sections that meet just once are not included in this number.
Available Classes
The number of listed classes that are available for parents to enroll in. This means they must have upcoming sections that still have spaces.
Re-enrollment Rate
The percent of learners who have enrolled with you more than once. Many educators build their business off of repeat learners.
Average Star Rating
The average rating across all the ratings you have received, on a five-point scale. Like most e-commerce sites, ratings on a five-point scale tend to skew high.
Followers
The number of Outschool parents that have followed you using the Follow button on your public educator profile.
Learners Taught
The number of unique learners that have enrolled in a section of yours that has already started.
Upcoming Classes
The Upcoming Classes section will list the first five classes scheduled in the next 14 days. If there are no classes scheduled, it will display “You don’t have any upcoming classes.”
Detailed Stats on the Stats Tab:
Total Summary
These stats are aggregated over all of your teaching on Outschool, until now. It does not count learners enrolled in a class starting in the future.
Learners Taught
The number of unique learners that have enrolled in a section of yours that has already started. This excludes learners who have withdrawn from your class.
Hours Taught
The number of hours of class time you've taught on Outschool. This is calculated based on the meetings scheduled for sections with enrollments. This does not count self-paced classes.
Lifetime Earnings
The amount you have received in payouts from Outschool. This counts earnings after they are sent via Paypal.
Monthly Summary
These stats are broken down by-month since you started teaching. Please note that the Learner value is an aggregate count of all Learners in your classes, and different from the unique count of Learners in the Detailed Stats section.
Class Breakdowns - Last 90 Days
These stats reflect your teaching in the last 90 days, on a per-class basis (for all listed classes).
Page Viewers
The number of unique viewers in the last 90 days (including your own). This metric updates once a day.
Sections
The number of started or completed sections of class with a learner enrolled.
Learners
The number of past and current learners enrolled in class. A learner with multiple enrollments is only counted once. Withdrawn learners are excluded.
Hours
The number of hours of class time taught for this class. This is calculated based on the meetings scheduled for sections with enrollments. This doesn't count self-paced classes.
Earnings
Total earnings you have received in payouts from Outschool for class. This counts earnings after they are sent via Paypal, within the last three months.
Re-enrollment Rate
The percentage of learners who enrolled in this class, who then enrolled in another class of yours.
Enrollments
The number of new purchased enrollments for that class. Does not count withdrawn enrollments from the last 90 days. This metric updates once a day.
Rating
The average star rating for class, based on parent feedback.
Reviews
The number of reviews given for class.
Saves
The number of parents who saved that class.
Frequently Asked Questions:
Q: If a learner is enrolled in a class that hasn’t begun, will they be counted in any of my stats?
A: No. Future events (e.g. upcoming payouts, learners enrolled in the future) are not captured in these stats, other than the "Enrollments" count in the Class Breakdowns table.
Q: What if they are enrolled in a class that has started but not completed?
A: Meetings that have taken place will count towards hours taught. Learners will count as soon as class has begun.
Q: If I showed up for a class and no learner attended, will that count towards hours taught?
A: Yes. Hours taught is a sum of meeting time scheduled for any section with enrollments. If you delete a meeting time when editing the section, that meeting will not count towards hours taught.
Q: In the monthly summary table, if a learner is enrolled in a class that spanned multiple months, which month do they count towards?
A: In the monthly summary, if a learner took a class that started on September 15th and ended on October 5th, that learner will be counted towards both September 2020 and October 2020.
Q: If a section began more than 90 days ago, but ended within the last 90 days, how will it be counted?
A: The class breakdown only counts data from the prior 90 days. Meetings for the section that were within the last 90 days will count towards hours taught. All learners, other than withdrawn learners, will count towards learners taught. This includes earnings paid out in the last 90 days.
Q: When a learner enrolls in multiple classes, which re-enrollment rate do they count towards?
A: In the class breakdown, a learner will count as a re-enrollment for any class enrollment that was followed by another enrollment. If learner L purchased class A, then class B, then class C (and L was the only enrollment for all 3 classes), then A and B would have a re-enrollment rate of 100% and C would have a rate of 0%.
Q: A learner enrolled in a class of mine more than 90 days ago, and then re-enrolled in a different class, less than 90 days ago. Will they be counted?
A: For the class breakdown, a learner who enrolled more than 90 days ago will not be counted towards your re-enrollment rate for that class.