Group 65
Go to Outschool
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Parent Guide
Parent Guide
Finding classes and personalizing your account
+4
35 articles in this collection
Written by
Nick Grandy,
Laura Forde,
Sophie Heller
and 4 others
Getting Started
Learner Spaces
Navigating between parent and learner dedicated spaces
Written by
Marissa Robbins
Updated today
Prospective Parent FAQ
Common questions and answers from prospective Outschool families
Written by
Marissa Robbins
Updated over a week ago
New Parent FAQ
Answers to common questions from new Outschool families
Written by
Marissa Robbins
Updated over a week ago
Managing your account
Using Facebook for login, changing emails, and more
Written by
Nick Grandy
Updated over a week ago
Online Education FAQ
Guidance for getting started with online education
Written by
Marissa Robbins
Updated over a week ago
Outschool Planner
Learn more about our scheduling service to help families develop schedules for their learners.
Written by
Tristram
Updated over a week ago
Parent and learner profiles
How to organize your account for you and your learners
Written by
Nick Grandy
Updated over a week ago
Get the updates you want
Save classes and follow leaders to get relevant updates
Written by
Nick Grandy
Updated over a week ago
How to use Outschool as a parent
Tips, tricks, and guidelines for getting the most out of Outschool
Written by
Nick Grandy
Updated over a week ago
Choosing Classes
Outschool Class List
Learn more about our scheduling service to help families develop schedules for their learners.
Written by
Marissa Robbins
Updated over a week ago
Finding Classes
How to find the right classes to meet your learners’ needs
Written by
Marissa Robbins
Updated over a week ago
How do Outschool classes work?
Different kinds of online classes and how they are run
Written by
Nick Grandy
Updated over a week ago
Enrolling multiple learners in the same class
How to proceed if you’d like to enroll two or more learners in the same class
Written by
Sophie Heller
Updated over a week ago
Ongoing classes for learners
How to take classes that meet weekly on a subscription basis
Written by
Sophie Heller
Updated over a week ago
Flexible schedule classes for learners
Written by
Laura Forde
Updated over a week ago
How to submit a new class topic request
Request a new Outschool class
Written by
Elizabeth O'Donnell
Updated over a week ago
Taking Classes
How to prepare for your first class
5 steps to help your learners have a great first class on Outschool
Written by
Nick Grandy
Updated today
Live class troubleshooting tips for parents
Common fixes when you’re having trouble connecting to your live, video classroom.
Written by
Sophie Heller
Updated over a week ago
Other Topics
Class-Specific Refund Policies and Automatic Refunds
Understanding Outschool’s three policies and how to receive automatic refunds.
Written by
Sophie Heller
Updated over a week ago
Purchasing and Redeeming Gift Cards on Outschool
Buying Outschool Credit as gifts for learners outside your family.
Written by
Marissa Robbins
Updated over a week ago
Terms and Conditions for Outschool Gift Cards
This article describes Outschool’s terms and conditions for Outschool Gift Cards.
Written by
Marissa Robbins
Updated over a week ago
Outschool Parties - For Parents
Guidance for parents who want to set up a virtual party for learners
Written by
Marissa Robbins
Updated over a week ago
Gift Enrollments - For Parents
Buying Outschool classes as gifts for learners outside your family
Written by
Marissa Robbins
Updated over a week ago
How to review a class
Leaving an authentic review once your learner has completed class.
Written by
Marissa Robbins
Updated over a week ago
Commonly Asked Payment Questions
Common questions about billing outside our standard payment policies
Written by
Marissa Robbins
Updated over a week ago
Paying for classes
Information on Outschool class payment methods
Written by
Sophie Heller
Updated over a week ago
Learner Safety and Privacy: For Parents
Resources for you and your family
Written by
Nick Grandy
Updated over a week ago
Zoom Security on Outschool: For Parents
Written by
Megan Scheminske
Updated over a week ago
Learning with special needs at Outschool
Advice for teachers and parents
Written by
Nick Grandy
Updated over a week ago
Charter school funds
How to enroll in Outschool classes using charter funds
Written by
Sophie Heller
Updated over a week ago
Updating your credit card
How to update your saved credit card on Outschool
Written by
Marissa Robbins
Updated over a week ago
International Transactions
Paying for Outschool classes from outside the U.S.
Written by
Sophie Heller
Updated over a week ago
Parent Referral Program
Earn credit by referring users - terms and conditions
Written by
Nick Grandy
Updated over a week ago
Outschool Offers
Understanding how to use Outschool vouchers and coupons
Written by
Sophie Heller
Updated over a week ago
Time zones and time changes
How Outschool displays times and handles daylight saving time
Written by
Marissa Robbins
Updated over a week ago