Parent Guide

Finding classes and personalizing your account

Nick Grandy avatar Laura Forde avatar Sophie Heller avatar +4
34 articles in this collection
Written by Nick Grandy, Laura Forde, Sophie Heller and 4 others
Other Topics

Purchasing and Redeeming Gift Cards on Outschool

Buying Outschool Credit as gifts for learners outside your family.
Marissa Robbins avatar
Written by Marissa Robbins
Updated yesterday

Class-Specific Refund Policies and Automatic Refunds

Understanding Outschool’s three policies and how to receive automatic refunds.
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Terms and Conditions for Outschool Gift Cards

This article describes Outschool’s terms and conditions for Outschool Gift Cards.
Marissa Robbins avatar
Written by Marissa Robbins
Updated this week

Outschool Parties - For Parents

Guidance for parents who want to set up a virtual party for learners
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Gift Enrollments - For Parents

Buying Outschool classes as gifts for learners outside your family
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

How to review a class

Leaving an authentic review once your learner has completed class.
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Commonly Asked Payment Questions

Common questions about billing outside our standard payment policies
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Paying for classes

Information on Outschool class payment methods
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Learner Safety and Privacy: For Parents

Resources for you and your family
Nick Grandy avatar
Written by Nick Grandy
Updated over a week ago

Zoom Security on Outschool: For Parents

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Written by Megan Scheminske
Updated over a week ago

Learning with special needs at Outschool

Advice for teachers and parents
Nick Grandy avatar
Written by Nick Grandy
Updated over a week ago

Charter school funds

How to enroll in Outschool classes using charter funds
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Updating your credit card

How to update your saved credit card on Outschool
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

International Transactions

Paying for Outschool classes from outside the U.S.
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Parent Referral Program

Earn credit by referring users - terms and conditions
Nick Grandy avatar
Written by Nick Grandy
Updated over a week ago

Outschool Offers

Understanding how to use Outschool vouchers and coupons
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Time zones and time changes

How Outschool displays times and handles daylight saving time
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago