Parent Guide

Finding classes and personalizing your account

Nick Grandy avatar Laura Forde avatar Sophie Heller avatar +4
36 articles in this collection
Written by Nick Grandy, Laura Forde, Sophie Heller and 4 others
Other Topics

Financial Assistance - For Families

Using Financial Assistance funds to pay for Outschool classes
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Class-Specific Refund Policies and Automatic Refunds

Understanding Outschool’s three policies and how to receive automatic refunds.
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Purchasing and Redeeming Gift Cards on Outschool

Buying Outschool Credit as gifts for learners outside your family.
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Terms and Conditions for Outschool Gift Cards

This article describes Outschool’s terms and conditions for Outschool Gift Cards.
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Outschool Parties - For Parents

Guidance for parents who want to set up a virtual party for learners
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Written by Marissa Robbins
Updated over a week ago

Gift Enrollments - For Parents

Buying Outschool classes as gifts for learners outside your family
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

How to review a class

Leaving an authentic review once your learner has completed class.
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Commonly Asked Payment Questions

Common questions about billing outside our standard payment policies
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

Paying for classes

Information on Outschool class payment methods
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Learner Safety and Privacy: For Parents

Resources for you and your family
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Written by Nick Grandy
Updated this week

Zoom Security on Outschool: For Parents

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Written by Megan Scheminske
Updated over a week ago

Learning with special needs at Outschool

Advice for teachers and parents
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Written by Nick Grandy
Updated over a week ago

Charter school funds

How to enroll in Outschool classes using charter funds
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Updating your credit card

How to update your saved credit card on Outschool
Marissa Robbins avatar
Written by Marissa Robbins
Updated over a week ago

International Transactions

Paying for Outschool classes from outside the U.S.
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Parent Referral Program

Earn credit by referring users - terms and conditions
Nick Grandy avatar
Written by Nick Grandy
Updated over a week ago

Outschool Offers

Understanding how to use Outschool vouchers and coupons
Sophie Heller avatar
Written by Sophie Heller
Updated over a week ago

Time zones and time changes

How Outschool displays times and handles daylight saving time
Marissa Robbins avatar
Written by Marissa Robbins
Updated this week