These classes meet on a regular basis with a repeating weekly schedule. Parents can enroll and withdraw their learners at any point and are charged weekly like a subscription. The content of these classes should be accessible to new learners who join in any given week.
Setting up an ongoing class:
When creating a new class, you can select “ongoing” from the “course type” menu. Please note that after you create the first section for the class, you will no longer be able to switch it from ongoing to a fixed-duration format.
Once you select this course type, you can use the Course Duration fields to choose how long each meeting will be and how many meetings your class will have per week. For most ongoing classes, we recommend 1 or 2 meetings per week; for ongoing classes with multiple meetings per week, please note that parents pay a fixed rate each week regardless of the number of meetings they attend.
When parents enroll, they will see this information on the class listing page:
Choosing material for ongoing classes:
This format is best suited to longer-running class ideas such as clubs, discussion or social groups. Examples include language conversation clubs, current event discussion groups, or cooking clubs. It should be possible for a new learner to join in any week and quickly be able to participate and get up to speed. Accordingly, this format is not appropriate for classes where meetings build on knowledge, skills, or assignments from previous weeks. This includes book clubs, where learners are expected to have read up to a certain point in a book, or classes that follow a sequential curriculum.
Since students can join the class at any point, you can refer to specific dates in your class descriptions to let parents know which concepts you’ll cover in meetings that week and help inform their decision about when to start their subscription (e.g. Week of April 20th-27th, first week of the month, Month of May, etc.). However, you shouldn’t refer to numbered weeks (e.g. Week 1, Class 2, etc.) as learners will be joining at different times over the course of a section.
Refunds and payouts for ongoing classes:
Since parents pay a subscription fee every week that their learner is enrolled in the class, Ongoing classes are not subject to the same refund process used by other classes on Outschool. Instead, parents can stop their subscription at any point if they decide that they no longer wish to have their learner enrolled in an ongoing class. Parents receive a full refund of their most recent subscription payment if they stop their subscription within 24 hours of auto-renewal. Note that this condition does not apply if that week’s class meeting has already started.
If a learner has not attended three consecutive meetings of an ongoing class, we will automatically cancel their subscription to the class to free up space for another learner to join. Payments made before their subscription was canceled will not be automatically refunded, but you are always welcome to refund them from your side.
Since parents pay weekly subscription payments for their enrollments, teachers are paid weekly for their ongoing classes every Sunday morning (PST). After an ongoing section starts, Outschool pays teachers for each completed week at least 6 days after the end of that completed week; this means that it can take up to 13 days for payments to go out, depending on the day of the week that your class meets. We do this to account for learners who enroll in ongoing classes during the week so that we can accurately pay you for all students who attended class that week. Read more about teacher payments here.
Scheduling ongoing classes:
You will need to manually create meetings for all the times that Ongoing classes meet. We recommend scheduling these meetings at least 4 weeks in advance to help families manage their subscriptions. We assume that Ongoing classes meet at least once each week. If you want to meet more often, that will work just fine. If you want to meet less often, you can just choose not to schedule a meeting in any given week, and parents will not be charged for that week. If you need to cancel a meeting, please do so before Sunday so that parents are not charged for that week’s class.
Ongoing class sections will run as long as you have future meetings scheduled. If you need to stop an Ongoing section, you can do so from the section edit page. Clicking the “Stop after [date]...” button will cancel all meetings after the following Sunday and prevent families from being charged for any future meetings.
How do classroom posts work?
All learners will see the “Welcome post,” which can be modified on your class listing edit page. For all subsequent classroom posts, learners will only see the posts that you make after they’ve enrolled in the class. This means that they will not be able to see if you post a class recording or other material before they enroll.